Comments to Caddie Lu and her services

Guest satisfaction is our first priority. Caddie Lu has been working on http://www.sunnysanya.com since Dec.2004 as her career. It is not only business for her. Caddie Lu and her family moved from a cold place of China and love Sanya very much. She and her staff are trying their best to help all visitors for a great Sunny Sanya Holiday.

The following page contains some of the recent memories and travel reviews from clients sent to us about their trip to Sanya Hainan Island, more testimonials are available on request with contact details of the client from recent Sunny Sanya Travel. We would love to add your memories to these pages, please email to iaminsanya@gmail.com, thank you.

• Hi Caddie,
  We just wanted to let you know how much we enjoyed our holiday in Sanya.
  It was absolutely fantastic and a great rest for us both from Shanghai.
  The arrangements were perfect, all went well with the travel. Juneyao Airlines are brilliant with lovely service, the driver was great, and the hotel excellent.
  We both had a great time, and will be recommending Mangrove Tree Resort, and your service to friends.
  We hope to return there some time in the future.
  Regards and thanks,
  Ally & Steve  women hen kuai le!! (We are very happy)
   

• Hello Caddie,
   
  I just wanted to thank you for such a wonderful trip.  You were easy to work with and gave great service!  I will definitely recommend you to my friends in China. 
   
  The Mangrove Tree resort was great and we would definitely go back there, but if possible could you please pass on one piece of advice to them?
   
  The beach would be PERFECT if they just had some staff pick up the trash once or twice a day.  I know that it is common all over Asia, but they could really make their beach stand out as the BEST if they took care of the trash!!  It is one of the BEST beaches that I have been to so far in Asia!! Including Thailand, Vietnam, Bali, etc.
   
  Thanks again.
   
  Sincerely
   
    Mary Clarke

• Hi Caddie, Thank you very much for your beautiful present. We again loved Sanya and of course your good care. We are happy to have found you and met you. We continue to spread your name to our friends. Thank care. Lies & Olaf.
  
   Hi Caddie,
   I just wanted to thank you for your assistance in all our travel arrangements. We had a wonderful time and thank goodness got to visit Xinjiang before all the trouble erupted. Also thanks for your help and James's advice on how to get our money back. It was worth the aggravation. Keep in touch and hopefully we will be back soon. Regards to James.
   Peter King from USA.

 

• Dear Caddie,

       We have just checked in the flights, and everything is fine. We had a very nice holiday here in  Sanya. Everything has been perfect. Thank you a lot for helping us with the doctor and fixing the internet in our room. Maybe we will be back one day. We will recommend Sanya and your services to our friends. Again, thanks a lot.

Server and the family (from Sweden).

 

• Dear Caddie,

  I can't thank you enough for your hospitality. You were so kind to get us that medicine and accompany us to the airport. (And so gracious when Maddie threw up in the car--my apologies, again).?

  we had a wonderful visit in Sanya thanks in large part to your wonderful hospitality.?

  Thanks again,

  
   

  Lauren Steltzer (and Maddie)

   

  • Dear Caddie,

  Thanks for arranging SUCH a great weekend for us in Sanya. We both had such a good time and will recommend Hainan and your services to all our friends. The restaurants James took us to were out of this world!
  And thank you for the fruit! We loved it all! One tip for the rainforest Spa & resort, get guests to take their own water as there was no drinking water in the hotel room and was quite pricey to buy from reception. Otherwise all was good. Climbing the mountain was superb!
  --- Many thanks, Claire & Richard

   

• Hi Caddie! 
  I hope you are doing fine. I am sorry it has taken such a long time before I wrote this recommendation. However here it comes…..It is very strange to be back to my normal life after such a long vacation, 1 month in China - and what a vacation it was. We are so happy with all your help from planning the trip to the excellent service we got during our stay in Hainan. We really enjoyed China including the super accommodations you recommended. Since there are very few companies or next to none in Scandinavian who offer trips to Southern China you are forced to travel on your own and we are so grateful to have fund you, Caddie. When there are companies as Sunny Sanya it is no problem!  So once again, thank for your excellent service…

   Best regards
  --- Nina & Grete-Sofie
  Oslo, Norway

   

• Hi Sunny Sanya Staff! Again, let mw express my honor to meet you in Sanya. Your service was a wonderful experience, and I hope I will be able to work with you in the future. Many thanks for your professional work!
  ---- Esko Naukkarinen
  
  
• Hi Caddie, me and my family and lisa and her family had a lovely time in Sanya, you were very helpful helping us book the holiday and once we were there you continued to be a great help to us, we really enjoyed!!. A big thank  you
  ----Helen Meek
  
  
• We spent our six days holiday in Sunny Sanya Family Inn. There was very warm and kindness atmosphere. Many of the personnel spoke very good english. In that Bed and Breakfast level place our room was very comfortable and very well equipment as TV, mini bar, air conditioner, hair dryer and shampoo and soap. It was very nice to sit on the sea view balcony of our room. The beach is quite near thenear the hotel. The basic breakfast with fruits and yoghurts was good and enough.
  We enjoyed in Sunny Sanya Family Inn very well. In all it is a good value place to stay.

           ---Kaj and Arja from Finland

• Hi Caddie:
  we thank you for all, everything was very fine and we hope to see you again and soon.

  --- Franco and Laura

• Dear Caddy,
  

  Merry Christmas and a Happy New Year. We had a very enjoyable time in Hainan - Sanya.
  
  A very warm thank you to yourself and Mr Xia DaYong for making the trip so memorable. Mr Xia has been very helpful in recommending the tourist attractions suitable for our family and was flexible in accomodating to our needs. Please convey our thanks to him.
  We wish you all at Sunny Sanya a happy amd prosperous year ahead!
  
  Best regards,

--- Lawrence Lee, Eileen Chua and family Singapore

 

• Hi Caddie,

  We have been at home now for two weeks; first days were not nice, we woke up at 3-4 in the morning (China +6 hours).
  
  We have a special winter, no snow and temperature +8! Normally we could ski at this time of the year and the forcast is still the same for next week. I really hope that we get a white Christmas!!
  
  We all, me and my husband Kalevi as well as Mrs and Mr Schutz thank you for all your services, everything was perfect and worked as scheduled. We had a pleasant time in Hainan and also those 2 days in Guangzhou. I will recommend any friend of mine to contact you if they come to Hainan.
  
  We never discussed about your Xmas, if you spend it or not, but anyway this is the time to wish you and your family Merry Christmas and a Happy New Year!!!

  With best regards,

  --- Pirjo Ahonen
  

• Dear Caddie,
  Well, it's been some time since we've back to our regular life. So now it's the time to summarize couple of things.
  
  First of all we all would like to thank you and James for arranging beautiful holidays for us! Holidays we'll not forget. All items organized by you were carried out perfectly: our picking up, wonderful hotels, all your tips concerning food and our stay etc. All worked extremely professional from your side. Even in a crisis situation you were the only one who solved our problem in 10 minutes!
  
  About Sanya - well nobody who traveled there for the first time couldn't imagine how it might look like! We are charmed by beautiful places and fantastic weather.
  
  Thank you both very much for your hospitality and leaving the impression of wonderful, smiling and helpful people in us. That really makes the holidays and now memories great.
  
  Hope we'll meet again some day.
  
  Thank you,
  
  Your Polish Dream Team :)
  Dominika, Arkadiusz and Piotr

• Caddie, I wanted to thank you for arranging golf for me when I was in Sanya. Everything happened just as you described, the pick up arrived right on time AND your recommendation for me to play Sun Valley was an excellent one. I really liked that course.
  
  I also wanted to thank you for your restaurant recommendations. My wife and I enjoyed walking down the beach to dinner. The Vietnamese restaurant at the Marriott was our favorite, but we liked the Thai restaurant at the Mangrove as well. Both were nice alternatives to the restaurants at the Sheraton where we stayed.
  
  Thanks for providing great service
                                                                                                         Carl Hedlund

• Dear Caddie
  
  Now Daniel and I are back in Shanghai again and the daily life got us back. Time to say "thank you" to you and James for making us such a great, relaxed and joyful time in Sanya.
  
  Booking the trip we couldn't really believe, that all could go so easily and function so great just by email-contact, but all was so perfect organized, from the flight to picking us up at the airport to picking us up again at our hotel so punctual! All was really exactly so, as you told us!
  And over all there was your extra service as buying some water on the road picking us up from the airport in the night, because it's very expensive at the hotel and your really great tips for going out for dinner. We enjoyed most the really great food at the Hilton IZE restaurant - it was so romantic and the food and service was just great.
  
  Now, back in Shanghai we will certainly think often at the beautiful time we spent in Sanya, our really gorgeous hotel "mangrove tree resort", the beautiful beach and for instance the sun and we certainly will spend another holiday in sunny sanya next year - we will let you know!
  
  Best regards and a good time in sunny Sanya
  Daniel and Stephie, Germany/Shanghai
   

• Caddie, THANK YOU VERY MUCH for all you did for us to make our holiday on Hainan so  special. We really enjoyed it

---Muriel & John Dec.27th-Jan.2nd from New Zealand